Blackboard Course Management System
Student FAQs
FAQ Index
  1. Access to Blackboard
    1. What do I need to access Blackboard?
    2. I cannot log in to Blackboard. What should I do?
    3. I am a Consortium student. Can I access Blackboard?
    4. Do students have access to Blackboard after they leave Georgetown?
  2. Access to Course Sites
    1. How do I find out if my course has a Blackboard site?
    2. I do not see my course sites on my Blackboard Desktop. What do I do?
    3. I am not receiving emails my instructor sends me from Blackboard. What is wrong?
    4. I lost access to a course site. What do I do?
    5. When do course sites become unavailable to students?
    6. How do I remove course sites from my Blackboard course list?
  3. Communication
    1. How do I send emails in Blackboard?
    2. How do I use the Discussion Board?
  4. Course Content
    1. I cannot open files posted on Blackboard. How can I access them?
    2. How do I turn on my Visual Text Box Editor?
    3. What issues should I be aware of when working with Microsoft Office 2007?
    4. How do I access library reserves in my Blackboard course site?
  5. Course Media
    1. How do I access course media through Blackboard?
    2. How do I access course media if my course does not use Blackboard?
    3. What are the system requirements for accessing the Media Service?
    4. My course has downloadable media but I prefer not to download files one by one. Can I download all the media in a collection at once?
    5. Can I play all the audio in a folder with a single click?
    6. I click the play button in the QuickTime player and nothing happens. Why not?
    7. What is the Playlist?
    8. A dialog box tells me that a script is slow or "unresponsive." Should I click Continue or Stop Script?
  6. Tests
    1. What do students need to know about taking tests?
    2. How do I access a copy of a test after I have taken it?
  7. Grades
    1. How do I access my grades in Blackboard?
  8. Submitting Assignments
    1. How do I submit an assignment to my instructor?
  9. Blackboard Organizations
    1. I don't see my organization on my Blackboard Desktop. How do I access it?
  10. Help
    1. Where can I go for more help with Blackboard?
Georgetown University • 3520 Prospect St. NW #314 • Washington, DC 20057
202.687.0625 • 202.687.8367 (fax) • cndls@georgetown.edu